Be Encouraged Wellness Ltd Organisation Privacy Notice

Our contact details:

Name: Ola Adamolekun

Address: 13 Lucas Avenue Chelmsford

Phone Number: 07859 583242

E-mail: beencouragedwellness@gmail.com

What type of information we have:

We currently collect and process the following information:

Name
Personal or Business Email
Home and/or Mobile Telephone Number
Location
Payment details if appropriate
Special Category Data (e.g. health/medical information, lifestyle, interests)

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

For communication with you and to provide our services
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages
Via online forms, website forms and orders.
By giving credit card, online payment and setting up direct debit.
Coaching agreement, pre- and post- coaching forms.
During a coaching session, through email, over the telephone or by post

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@beencouragedwellness.co.uk

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to provide our services to you and/or contact you with tailored promotions that may be of interest of to you.

How we store your information

Your information is securely stored. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We keep name and contact details for 7 years. We will then dispose your information by

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@beencouragedwellness.co.uk if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Be Encouraged Wellness Ltd Organisation Privacy Notice

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